UCCX Concurrent License report

[sos2715]

UCCX 7.0.1

Is there a Concurrent License Report on the UCCX or Historical Reports?

I need to find out the total amount of agents logged in per hour by date?

We need to find out if we are going over our Concurrent Licenses. I don't think we are but it would be nice to track that information

Thanks
S

 

[sos2715]

Update

I did find the Real Time Reporting/Overall Cisco Unified Contact Center Express Stats but I want to be able to run a report on the Logged in Resources by hour and by date

 

[whykap]

use the historical reports scheduler. a plug in that you install on your PC. NOT the IPCC server. You get it from the plug-ins.