phonedude2
IS-IT--Management
Where could I get Agent DID records when making an outbound call while logged in? Would those records be captured in the UCCX reports or CDR?
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
UCCX - Agent DID CDR Records
- Thread starter phonedude2
- Start date
- Status
gnrslash4life
MIS
You want use historical reporting. Off the top of my head, I cant recall what report will show calls. Pretty sure its obvious though.
- Status
Similar threads
- Locked
- Question
- Locked
- Question