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UCCX 7.0 silently move caller to new queue

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wofting

wofting

Programmer
Dec 19, 2006
13
CA
I have a client with a newly installed UCCX 7.0 system. One of their requirements is that at closing time(vise-versa at opening) all callers in queue get moved to the after-hours queue.

Aside from pulling each caller out of on-hold every X seconds and checking time then dequeue & queue to new CSQ, anyone have any thoughts on another method.
 
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