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UCCE Agent Licensing

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Lockdown

Technical User
Sep 9, 2002
8
AU
Hi

Does anyone know how best to see your agent usage for licensing reasons, I want to determine how many concurrent agents I have logged in so I can determine when I need to purchase more licenses.

Thanks
 
Hi,

On the AW database you can run the following SQL query using the Query Analyzer:

SELECT *
FROM t_Agent_Real_Time

This will show you what agents are logged in, plus additional info.

HTH
 
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