Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Westi on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

UCA4

Status
Not open for further replies.
Mitelmatt

Mitelmatt

Vendor
Oct 3, 2007
817
GG
Hi All

Trying to install UCA and installed server ok and synced to PBX

However when launching clients always get an initialisation error about cannot to connect to server

These machines are windows 7 64 bit

Any ideas?
 
Sort by date Sort by votes
did you use fqdn when loading the client and can you access the fqdn from the client
 
Upvote 0 Downvote
Checking the obvious perhaps....

During the UCA client install phase, when asked for the UCA server details are you putting in the configured / assigned domain name of the uca server EG ucadv4.mycompany.com. If so, make sure the name is in the local dns server otherwise the client machine wont be able to find it.

A ping to the UCA domain name from the desktop machine will confirm if the dns entry is right or not (ping ucadv4.mycompany.com)

 
Upvote 0 Downvote
fixed it, customer had a proxy as soon as you add the name to the accepted list all worked fine

good log to look at on the client side is the UCC.log if anyone else has similar issues

Thanks guys
 
Upvote 0 Downvote
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top