Hi All,
Have just rolled out ver 3.2 for first time and setup a client app with console option.
The assciated hansdet with client app, a 5324 has 6 keyswitch type lines keys which are in a hunt group for multiple call handling (x101 - 106).
I noticed under the call notification tab of the UCA client configuration area the keyswitch numbers no longer appear with the prime extension to anable / disable screen pop up capability unlike earlier versions this use to be the case.
UCA works perfectly on the prime number both ways and as I would expect when the hunt group is called the handset key(s) ring and UCA app doesn't respond.
The hunt group doesn't have a cos assign so the 6 lines take the cos of handset which has the HCI / TAPI options enabled for UCA to control and monitor. I even tried adding the handset COS to the hunt group which fix the problem.
Any one experienced the same thing or have somes ideas.
cheers
Have just rolled out ver 3.2 for first time and setup a client app with console option.
The assciated hansdet with client app, a 5324 has 6 keyswitch type lines keys which are in a hunt group for multiple call handling (x101 - 106).
I noticed under the call notification tab of the UCA client configuration area the keyswitch numbers no longer appear with the prime extension to anable / disable screen pop up capability unlike earlier versions this use to be the case.
UCA works perfectly on the prime number both ways and as I would expect when the hunt group is called the handset key(s) ring and UCA app doesn't respond.
The hunt group doesn't have a cos assign so the 6 lines take the cos of handset which has the HCI / TAPI options enabled for UCA to control and monitor. I even tried adding the handset COS to the hunt group which fix the problem.
Any one experienced the same thing or have somes ideas.
cheers