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UCA 3.2 Client - No Screen POP ups for multipy keyswitch keys

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Jakt99

Technical User
Dec 19, 2009
236
AU
Hi All,

Have just rolled out ver 3.2 for first time and setup a client app with console option.

The assciated hansdet with client app, a 5324 has 6 keyswitch type lines keys which are in a hunt group for multiple call handling (x101 - 106).

I noticed under the call notification tab of the UCA client configuration area the keyswitch numbers no longer appear with the prime extension to anable / disable screen pop up capability unlike earlier versions this use to be the case.

UCA works perfectly on the prime number both ways and as I would expect when the hunt group is called the handset key(s) ring and UCA app doesn't respond.

The hunt group doesn't have a cos assign so the 6 lines take the cos of handset which has the HCI / TAPI options enabled for UCA to control and monitor. I even tried adding the handset COS to the hunt group which fix the problem.

Any one experienced the same thing or have somes ideas.

cheers
 
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