UC500 Call recording

[crashtest1000]

I want to record the calls on 8 users on a UC500.

I have a Nice NPX Box I want to connect to this solution but it needs TAPI to really work well. Has anyone done this before or got some other soulution.

 

[biglebowski]

ASC EVOip it connects via a SIP trunk and once installed all the recording control is managed via the CUCM. It uses the BIB on the phone to stream the audio to the recorder.

The express doesn't have jtapi so most solutions will be passive recording (sniffing) which is messy.

"Anything that’s invented between when you’re fifteen and thirty-five is new and exciting and revolutionary, and you can probably get a career in it.
Anything invented after you’re thirty-five is against the natural order of things."

 

[biglebowski]

posted too early

http://www.cisco.com/web/LU/learn_events/pdfs/technologytrack/ASCs_EVOip_.pdf

"Anything that’s invented between when you’re fifteen and thirty-five is new and exciting and revolutionary, and you can probably get a career in it.
Anything invented after you’re thirty-five is against the natural order of things."