We recently installed an ESNA Technologies UC voice mail system using SIP trunking to the CS1000. After installing, we discovered that we could not activate MWI on NRS with our CS1000 on 7.6. We installed a Dialogic 1008DNIW media gateway to resolve the MWI. Now I am attempting to get the outbound fax option working with the ESNA via our Sip trunks. We are using a 3rd party ILINKPRO Software to send the outbound fax. I have been able to get a call from the ILINKPRO software to a 4 digit extension but we can not get an off campus call to work. Monitoring the SIP group in the PBX, I am not even able to see the call reach the PBX. Any idea what may cause this to occur? Another question, can the Dialogic 1008DNIW be set up/ used to make these fax calls? We are using the SIP trunks for the normal voice mail traffic between the ESNA box and the CS1000.
Thanks for any help, comments.
CWK
Thanks for any help, comments.
CWK