UC Module Issue - handsets rebooting 4

[Jimbo2015]

I have recently installed UC module on a customers IP500 9.1.

Since we have done this some of their 9620 handsets have randomly been rebooting has anyone else experienced this or have any ideas what could be causing this?

TIA,

James G
Avaya IP Office Engineer

 

[Nortel4Ever]

IP address conflict?

 

[intrigrant]

Did you left the DHCP service running on the UCM?

 

[holdmusic34]

Intrigrant is right.
Discover the IP address in Manager and turn it off.
I think it may have been Derfloh who discovered this. Or at least told it to me.

Gunpoint 132 and Bush.Cover's code three

 

[Jimbo2015]

Please could someone let me know where to do this? I have looked all over manager and cant find it.

I have also gone into the settings of the UC module and seen that DHCP is turned off.

Many Thanks,

James Garland
Avaya IP Office Engineer

http://www.intouchcomms.co.uk

and

http://www.ipofficestore.co.uk

 

[holdmusic34]

No, log in with manager to the ip address of the UC MODULE, NOT THE IP OFFICE

Hope this helps.

Gunpoint 132 and Bush.Cover's code three

 

[Jimbo2015]

Ok thank you, I have turned DHCP off there now

James Garland
Avaya IP Office Engineer

http://www.intouchcomms.co.uk

and

http://www.ipofficestore.co.uk

 

[IPGuru]

* given to Intrigrant - I would probably have missed that.


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