Does anyone know if there is a log file that will show errors sending the Welcome Message? I have looked at everything that resembles smtp in log files with no luck...my gosh there are bunch of log files. I have email settings for each account...email settings for server. Just want to see why the message isn't coming through. Any help appreciated
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
UC 3.0 welcome message?
- Thread starter Wythefan
- Start date
I assume that your email is hosted off site?
we had the same issue, if I sent it to my gmail account, it came through. If I sent it to my corporate account, it didn't.
in looking at the email that came through, the sender was xxxx@<server name>.mycompany.com. This is not a valid name when the receiving smtp server does a reverse lookup so the email is rejected. At the moment there is no way to manipulate it.
we had the same issue, if I sent it to my gmail account, it came through. If I sent it to my corporate account, it didn't.
in looking at the email that came through, the sender was xxxx@<server name>.mycompany.com. This is not a valid name when the receiving smtp server does a reverse lookup so the email is rejected. At the moment there is no way to manipulate it.
- Status
Similar threads
- Locked
- Question