TYpe 500

[GTVaughan]

Hey there..

Here is a mystery for me.

I am a bit confused , when I look up the TN for an extension it pulls up 2 Tn's . One being a type 500. My first question is what is a type 500?
This is only part of my question.. I am having a problem with this particular extension, when you dial into it you get a fast busy.. but the phone is working fine (You can dial out).

Any idea what the problem can be? This was working fine before.

 

[senk1s]

500 or 2500 set is just like a home phone (analog phone)

2 tns have the same DN
are u trying to call between extensions or from outside?

 

[GTVaughan]

Thank you !

I am trying both.. To call from outside and b/w extensions, and none of them work.

 

[johnpoole]

call a digital phone to verify the dn, nothing should block that from being called internal, not all number can be called from a phone external to your system. you add all analog phones, fax machines modems as type 500, in ld 81 when you do a lst sets, they usually show up as type 2500. that is because they have dtn (touch tone) in the cls. 50 years ago if you ordered a 500 set, it was analog, rotary dial, a 2500 was the same phone except for the dial type.

john poole
bellsouth business
columbia,sc

 

[acewarlock]

Do a stat of each TN in ld 32 to see if the Marp'ed one is disabled.

 

[johnpoole]

ld 32
stat 2

for an opt 11

ld 32
stat 20 0 0
for a larger switch

that stats the card, ld 20, prt dnb xxxx to find out where the dn is marped. if the set can call out it's not disabled, if the number appears on two or more sets the tn that is marped can be disabled but you should still be able to dial the set that is not disabled.

john poole
bellsouth business
columbia,sc

 

[GTVaughan]

Thank you everybody!! I had already done a stat and it was o.k.. But the weird thing is that I came in this morning and it was working fine..

 

[I2007]

During the mindnight routine the system checks all the telephones programmed, and disable the ones whos programmed but not plugged in and vice verca. So the system has probably enabled the phone by itself last night. The tests this system does every night is porgrammed under the todr promtp of ovly in ld17. And the one doing the test is 32.

i2007

 

[GTVaughan]

Thank you !!!