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Type 31 Mailbox

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flagman2

Technical User
Jan 23, 2004
1
GB
I have set up a time of day mailbox which then routes on to a type 31 mailbox with various options which will ring extensions. On RNA/busy of these extensions, I want the caller to go through to the mailbox on each extension. However the CLID sent with the call is of the pilot number of the SDM therefore caller gets open trees.
How can I get the original CLID dropped and for the extension digits dialled to be used?
 
What type of PBX are you using ? and is the type 31 mailbox set for the RNA/busy option ?
 
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