Hi for all..! Anyone know what is the difference between two way recording feature in dss key type and automatic two way recording that we setup in web console from utility..? Is it the same..?
Two way recording on the dss is to start recording a call. Automatic recording on console is enabling recording automatically when it is made without pressing a key
Thank you mr. Obtsystems..! And absolutly both of them need license.. Or not so..? The first in dss key.. Need also license..?
Another thing how this key - (two way recording) - will work..? After off hook the handset we have to press the key to start recording or before we take the call..?
So you mean both of them is a separate feature with separate licens key..? If not Can any ext do this for other extension by using the dss button..? or this feature only for administrator in other word let me give you this ex:
We setup the automatic two record and setup administrator and mail box if any ext want to record call where is the recording go..? to his mailbox..? Or to the prdefined mailbox in the automatic two way recording mailbox..?
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