Hello Gentleman
I have a bit of a problem which i cannot seem to find a way around, so i thought id give this a shot!
I have two phones, a superset 4025 and a spectralink phone. Both of which are using the ACD silent monitor feature. I need for both of these phones to ring at the same time. If i program a key on both phones, this will allow them to ring but their calls cannot be monitored.
ACD2 sets cannot go into a ring group, nor can one have an appearance of another.
Does anybody have a solution for this ?
I have a bit of a problem which i cannot seem to find a way around, so i thought id give this a shot!
I have two phones, a superset 4025 and a spectralink phone. Both of which are using the ACD silent monitor feature. I need for both of these phones to ring at the same time. If i program a key on both phones, this will allow them to ring but their calls cannot be monitored.
ACD2 sets cannot go into a ring group, nor can one have an appearance of another.
Does anybody have a solution for this ?