Two Operators 1

[johnnydeesp1]

I have a Norstar MICS that supports two companies. Both companies have a front end ccr tree on the Call Pilot. For one company when the callers dial O I want the call to transfer to X200 (which it does)for the second company I want the calls to transfer the X311. I've done this before but I can't remember how. Does anyone want to take this on?

 

[allworxguy]

Just set the ATTD of the the 2nd company's table to 311. Make sure that F982 ATTD is set to none and Operator available =Y.

Marv ccna

http://www.telemarv.ca

Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990