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Two Locations two Operators on MM??

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RTMCKEE

MIS
Jul 6, 2001
789
US
we have two offices in two locations. We currently share a MM system. When a caller from location A gets the names directory in MM then zero's out to get the operator, they get location B operator. The MM system is in location B.

Does MM have the ability to 0 out to two different operators depending on what number they call in on? I think it might be able to be done if i set up a second domain, but... that sounds like ALOT more work.

This was alot easier when i could make any extension an auto attendant.

Any ideas?

RTMCKEE
 
I still think this can be done with two separate domains, but i was able to do this via the Call Apps. Within caller apps you have the ability to setup up any extension to act as operator.

If you not familiar with caller apps, its basically the only way to build addtional auto-attendants within the Modular messaging setup.

RTMCKEE
 
can anyone tell me how to set up a second site on modular messaging using dcs trunks?


José

Please let me know if this was helpful

 
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