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Two extension numbers same phone and same mailbox

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hurricaneguy

Technical User
Apr 25, 2006
251
US
We are setting up a new IP office. People are moving from another building and want to keep their old extension numbers as clients have them.

The new office has DID number which the old place did not. We would like to eventually make the last four of the DID their extension. I figure we could create a hunt group or short code of the old extension and point it at the new.

So for example if the last four of the DID is 3000 and we want the person that had ext 220 to have that ext, then if someone dialed 220 it would ring to 3000.

But how would voice mail work if someone tried to send a call right into the users voicemail. Basically we would want mail box 3000 also receive messages send to 220. How would we do that?

Any other ideas that would do this better? Any potential problems? I see one in that there is also a user with 300 as the old extension.
 
300 and 3000 is a bad idea but the short codes could work. Never dome it or tested it but the theory is ok.

Jamie Green

Football is not a matter of life and death-It is far more important!!!!
 
Thinking about it perhaps I should make the user with ext 3000 the new 3000 ext. This is one of the only conflicts. Then maybe make 220 the new 3001.

But what about the voice mail? How can I make it so it a call is sent directly into voicemail for 220 it actually would go to the mailbox of 3001.
 
sc: 220
Feature: Dial
Tel No.: 3001

That way, anybody dialling 220, will actually get 3001.

Jamie Green

Football is not a matter of life and death-It is far more important!!!!
 
you might have to use a feature of dial extn

Jamie Green

Football is not a matter of life and death-It is far more important!!!!
 
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