substitute
Technical User
Sorry for a long question. I hope it is interesting enough to merit reading!
Thanks to a takeover of our business and integration of IT systems we now have two AD domains on the same subnet. The old domain ("olddomain") had two servers, both domain controllers (primary and backup) and 45 workstations. One of the servers is a production database server so had to be retained. It is not the primary DC so that was retained. The servers have addresses 10.10.174.1 and 3 on the network.
The new domain ("newdomain") is huge and spans several subnets. All the workstations were joined to the new domain but retained their 10.10.174.x IP address range. The new domain controller is 10.11.2.13.
Users log in to their workstations using new "newdomain" credentials but access the database server using their "olddomain" login credentials. We get these in to the system by opening a shared drive on the old server and entering credentials as olddomain\olduser. These get stored so the user can access just about anything without entering new credentials.
Now for the problem.
Every now and again, in some cases several times a day, in others once a week, the user gets locked out of the database server. It might appear unreachable, or it might claim "you can't access the same resource using different credentials". To get back in the user has to disconnect any mapped drives, maybe delete stored passwords in "user accounts" and log out/back in. Usually they get access without re-entering "olddomain" credentials.
I think "two AD domains on one subnet" is the cause - the system is confused as to where to find the login server for the old domain. Once in a while logins fail on the new domain as well, with the same delete/logout/login resolution.
What does everyone think? I could move the database server to a different subnet, but the new parent company won't let me because they don't know what else might go wrong.
Thanks in advance
Thanks to a takeover of our business and integration of IT systems we now have two AD domains on the same subnet. The old domain ("olddomain") had two servers, both domain controllers (primary and backup) and 45 workstations. One of the servers is a production database server so had to be retained. It is not the primary DC so that was retained. The servers have addresses 10.10.174.1 and 3 on the network.
The new domain ("newdomain") is huge and spans several subnets. All the workstations were joined to the new domain but retained their 10.10.174.x IP address range. The new domain controller is 10.11.2.13.
Users log in to their workstations using new "newdomain" credentials but access the database server using their "olddomain" login credentials. We get these in to the system by opening a shared drive on the old server and entering credentials as olddomain\olduser. These get stored so the user can access just about anything without entering new credentials.
Now for the problem.
Every now and again, in some cases several times a day, in others once a week, the user gets locked out of the database server. It might appear unreachable, or it might claim "you can't access the same resource using different credentials". To get back in the user has to disconnect any mapped drives, maybe delete stored passwords in "user accounts" and log out/back in. Usually they get access without re-entering "olddomain" credentials.
I think "two AD domains on one subnet" is the cause - the system is confused as to where to find the login server for the old domain. Once in a while logins fail on the new domain as well, with the same delete/logout/login resolution.
What does everyone think? I could move the database server to a different subnet, but the new parent company won't let me because they don't know what else might go wrong.
Thanks in advance