Twin feature on SX200 ICP 1

[garberanalyst]

Does anyone know how to use the twin feature on an SX200ICP. I have a feature acces code of **61, but do not know what else to do

 

[kwbMitel]

Have you tried the documentation?


Phone Twinning
Description
Phone twinning provides concurrent ringing and message waiting indication on as many as five phones. A typical use of twinning is for users who have both a wireline (desk) phone and a Symbol MiNET Wireless phone can use twinning to receive calls and message waiting indications on either device. Twinning may be used for a number of different types of phones and also benefits teleworkers who have a phone at the corporate office and a remote IP phone at home. Users can turn off/on the ringer on the phone that they are not using as well as enable/disable the SUPERKEY to prevent tampering with the phone's programming.

Note: Phone Twinning is not compatible with Automatic Call Distribution (ACD) or Guest Suite Services.

Feature Availability:

Note: The Superset 4001 set can be used as a Secondary phone but can not be used as a Primary.

Conditions:
• Phone Twinning is subject to the same conditions as Suite Services with the following exceptions or additions:
• Phone Twinning requires Feature Level 3 or greater in System Option 102.
• Phone Twinning does not require System Option 84, Multiple Guest Suite Phones.
• SUPERKEY functionality is available on primary and secondary phones (Suite Services disables SUPERKEY on primary and secondary DNIC phones.)
• Call forwarding cannot be programmed on a secondary phone via SUPERKEY.
• Call forwarding for the primary phone can be programmed from the secondary phone by using feature access codes.
• Twin Phone COS Option 276 and the Guest Suite Extension COS Option 272 are incompatible and must not be both enabled in the same Class of Service.
• The Superset 4001 set can be used as a Secondary phone but can not be used as a Primary.


Programming:

Program the Disable Twin Phone access code (61) in Form 02.

***For BOTH the Primary Telephone and Secondary Telephone(s)***
In CDE Form 03, enable Option 276, Twin Phone, and then assign the COS to the primary and secondary telephone(s)

***For the Primary Telephone ***
In CDE Form 09, program the primary telephone. Ensure that the primary telephone has no key-line appearance in the system.

***For DNIC Secondary Telephones***
In CDE Form 09, Expand Set Subform, assign a multicall line key to the primary DN and make the multiline key the preferred line (LINE PREF softkey) for incoming and outgoing calls. This is required to light the message waiting lamp on the secondary phones.

***For ONS Secondary Telephones***
In CDE Form 09, program the Primary DN (i.e., the DN of the Symbol phone) in the ASSOC field.


Operation:

To enable/disable the ringer and SUPERKEY on the primary or secondary phone:
1. Lift the handset.
2. Dial the Disable Twin Phone access code.
3. Dial 1 to disable or 2 to enable.
4. Dial the directory number of the phone whose ringer/SUPERKEY you want to disable or enable.

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