TVM Issue

[bigglesnz11]

I have been made aware of a problem on our own in-house TVM50, When we night service the system, calls are routed to a custom service menu, when we enter say 803 for a call, the system says invalid entry, I can dial in and key in 601 for an ICD group and that routes properly. The CS menu is set to allow transfer to an ETN at any time.
I have done a live system trace and I seem to get :-

Custom SRV. Call admission table disable. Input key=8

Many thanks

 

[bigglesnz11]

All Sorted,
Apparently in the latest software version the digits 8,9 and 0 are disabled in the call admission table in the automated attendant setings