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TVA-50 SMTP doesn't support CNAME?

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hollings

IS-IT--Management
Nov 9, 2014
1
US
I was updating the SMTP server setting on a TVA-50 today (site moved to a different email hosting) and could not get the email notifications to work.

Finally, after looking closely at logs and seeing the mail delivery fail, I had tried a different host name that didn't point to a DNS CNAME record (i.e. it is a regular A name) and things started to work again.

Has anyone seen this before? Looks like the DNS client implementation in the TVA-50 doesn't know how to resolve a CNAME.

 
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