I have a TD1232/TVS100 system that was programmed by someone else long ago that I want to turn the AA on. We are currently using 8 CO lines that ring to ~30 extensions using DIL1:N on different intervals (Imd, 1ring, 3ring) so that certain people are the "operators". I have almost everything mapped out to change over and make the AA function in almost the exact same way as now. The 1 thing that I cannot figure out how to setup is how to emulate the DIL1:N on a group of extensions when you press 0 to get the operator. I want to have many phones ring so that I can use the operator 1,2,3 function to ring 2 extensions first, but then ring out to a "group" or certain set of extensions so the phone call always gets answered.
I have not been able to figure out how to setup a group of existing extensions that I can ring the incoming call to. I cannot use extension groups as every user needs their own voice mail, and a phantom extension would not really work the same would it? Could I use a Extension Hunt Group on "Ring"?
Any ideas would be very helpful in this matter as I have learned so much from these forums already...
I have not been able to figure out how to setup a group of existing extensions that I can ring the incoming call to. I cannot use extension groups as every user needs their own voice mail, and a phantom extension would not really work the same would it? Could I use a Extension Hunt Group on "Ring"?
Any ideas would be very helpful in this matter as I have learned so much from these forums already...
