billkennedy32
IS-IT--Management
Is there a simple way to turn off hold music
Thanks
so much
Bill
Thanks
so much
Bill
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations gkittelson on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
turn off hold music
- Thread starter billkennedy32
- Start date
- Status
Raffles666
IS-IT--Management
Points to remember though:
If there is no internal or external MOH source - caller hears silence when on hold (sounds like you've hung up).
If you have the 'holdmusic.wav' in your manager directory, it will get uploaded to the IPO when you reboot it FROM YOUR PC. This disables the external MOH port on the back of the main unit.
If you have no 'holdmusic.wav' file when YOU reboot - then the audio input on the back of the unit is re-enabled.
Remember, if someone else reboots the IPO (without a 'holdmusic.wav' file) - or it loses power - then the 'holdmusic.wav' file gets deleted from the main unit and the external port is back in service.
Old school Alchemy engineer - trying to keep up with the times![[hourglass]](/data/assets/smilies/hourglass.gif "[hourglass] [hourglass]")
If there is no internal or external MOH source - caller hears silence when on hold (sounds like you've hung up).
If you have the 'holdmusic.wav' in your manager directory, it will get uploaded to the IPO when you reboot it FROM YOUR PC. This disables the external MOH port on the back of the main unit.
If you have no 'holdmusic.wav' file when YOU reboot - then the audio input on the back of the unit is re-enabled.
Remember, if someone else reboots the IPO (without a 'holdmusic.wav' file) - or it loses power - then the 'holdmusic.wav' file gets deleted from the main unit and the external port is back in service.
Old school Alchemy engineer - trying to keep up with the times
- Status
Similar threads
