TTS Problem on VoiceMail Pro - failing to speak pt-br

[robson83]

Hi experts!

After asking assistance local company - and they didn´t solve the problem - decided to ask you for help.

We have an IPO 500 8, running VoiceMail Pro 8 . All the applicable licenses - according to the local company - were applied, but right now, we are just able to use TTS in english. We tried:

- Checking if Microsoft SAPI is available in portuguese and installed;
- Checking licenses;
- Changing IPO locale to pt-br;
- Changing language in VoiceMail Pro to portuguese (language selection);
- Applying a xml tag to force LANGID to 416;

Nothing happens, and we are still trying to figure out what is going on. Can someone please give a hand ?

Thanks!

Robson

 

[montyzummer]

the language pack needs installing from install,also you can try a Select System Prompt Language Action before your tts action



APSS (SME)
ACSS (SME)

 

[uunger]

Hi Ronbson,

try to uninstall VM Pro 8. Then install the latest VM Pro 7.
That worked for me.

Boa sorte e me diga se functionou.

Abr, Ulf

 

[intrigrant]

Windows OS in a domain? Then start the VM Pro service with a domain admin account.

A simple mind delivers great solutions

 

[robson83]

Just to give a feedback, managed to find the problem. We were using windows 64bits version, and because of that, TTS was not working in portuguese.

Switching to a 32bit version solved the problem.

Btw, thanks for the valuable help.

-Robson