TSWeb: Client could not connect to remote computer

[msworld]

I have some clients who want to use tsweb to access their office servers. They keep receiving "The client could not connect to the remote computer". I tested my two servers at home and office. I get the same issue.

1. You can access those server using TSWeb internally.
2. The ports 3389 and 80 are open, and you can telnet them from the outside.
3. Use RDC from outside to connect those server work fine.
4, You type http:\publicipadress\tsweb, the tsweb connection page show up. After typing the server private IP address and press Connect, you receive above message.

Any suggestions?


Bob Lin, MS-MVP, MCSE & CNE
How to Setup Windows, Network, VPN & Remote Access on

http://www.HowToNetworking.com

 

[kmkeshav]

http://articles.techrepublic.com.com/5100-6345-5211392.html

Hope this helps.

-Keshav / IT Consultant

 

[msworld]

Ok, searched and found the solution here.

Troubleshooting terminal server issues
Can tsweb internally but not from Internet Can access TS on ISA by using RDC but not ... Symptom: you can access TSWeb internally but not from the Internet. ...

http://www.chicagotech.net/troubleshootingts.htm

Bob Lin, MS-MVP, MCSE & CNE
How to Setup Windows, Network, VPN & Remote Access on

http://www.HowToNetworking.com