Hello,
I have TSE v3.2 sp1./ Mx-Messaging 4.2 (7.90 build 256).
I wondered if anybody has come across this, or is able to assist.
Issue is, intermittently when a VM msg is left, the message when played is 'Garbled' (Underwater effect). When message is played back from CX folder, using media player it is corrupted.
VM uses H323 integration to Mx (Lim X).
Lim X uses IPLU as MGW to VM server.
Note: This fault occurs from all extn type across numerous lims.
Note: 2 x IPLU cards are at correct f/w rev for 3.2 sp1. (R4D). Both have been individually blocked but still get the fault.
Lim X has been restarted and Onebox server restarted.
Next step will mirror rhe switch port from IPLU try to find if the Audio stream is corrupt from the LAN/Mx before entering VM or not.
Thanks
Saf.
I have TSE v3.2 sp1./ Mx-Messaging 4.2 (7.90 build 256).
I wondered if anybody has come across this, or is able to assist.
Issue is, intermittently when a VM msg is left, the message when played is 'Garbled' (Underwater effect). When message is played back from CX folder, using media player it is corrupted.
VM uses H323 integration to Mx (Lim X).
Lim X uses IPLU as MGW to VM server.
Note: This fault occurs from all extn type across numerous lims.
Note: 2 x IPLU cards are at correct f/w rev for 3.2 sp1. (R4D). Both have been individually blocked but still get the fault.
Lim X has been restarted and Onebox server restarted.
Next step will mirror rhe switch port from IPLU try to find if the Audio stream is corrupt from the LAN/Mx before entering VM or not.
Thanks
Saf.
