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trying to use the Auto Attendant to let me call into the system R6 Avaya partner

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mark090

Technical User
Nov 26, 2014
9
US
I'm trying to use the Auto Attendant to let me call into the system, manual states XXXX,,,,,,, 776 then it is to handshake with my laptop. Made hunt group 6 assign remote card 76 to it. AA does not reconigize 77, any ideas. It does work by operator help, transfer to 76.
Thanks for your feedback , below is the manual information
To connect to the PARTNER system via the Automated Attendant option:
1 On the File menu, select Connect to PARTNER System.
The PC Administration Connection Options dialog box appears.
2 Click the Automated Attendant option button, and then click the Next
button.
3 Enter the dial string:
— the phone number that is answered by the Automated Attendant
— seven commas
— 77 and the single-digit Hunt Group number for the external modem or
Remote Access card
4 When prompted, enter the Remote Administration Password, and then click
the OK button.
When the connection is completed, a message box appears.
5 Click the OK button.
Creating a Hunt Group
To create a Hunt Group while at a PARTNER phone:
1 From extension 10 or 11, press f00.
2 Press the left i twice.
3 Enter #505.
4 At the GROUP: prompt, enter a group number (1-6). We recommend the
number 6.
The following display appears:
HUNT GROUP 6
EXTENSION:
5 Perform one of the following steps:
— If you are using an external modem, enter the extension to which the
modem is connected.
— If you are using a Remote Access card, enter 76. (This is the
pre-established extension number for your PARTNER Remote Access
card.)
6 Exit programming mode by pressing f00.
 
The Partner Messaging has transfer restrictions. Make a "mailbox" for 776 with Transfer Only permissions (option 2 instead of 1 when creating the mailbox), then set selector code 7 to direct extension transfer, or transfer to it with *8-776
 
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