stevenriz
IS-IT--Management
- May 21, 2001
- 1,069
Hi everyone. Don't know if you can help me but I have a Dell D630 laptop with XP Pro that freezes at boot time. I mean, not even the numlock or caps lock keys work. No error, just a blank screen. The BIOS reads the drive properly. When I try to boot using the Windows XP CD, it says no drive found. I tried looking for the drivers but everything I download and put onto a floppy from Dell fails.
I know the disk is physically good. I am booting with a Knoppix CD and it can read the drive. So great, I put in a USB drive to copy the contents of the failed hard drive to the USB and when I get to the Document and Settings directory of the personal folder, Knoppix reports "input/output error" So it appears to have some pointer issues.
Running the ntfsfix utility in Knoppix runs successfully but doesn't seem to address this error.
Anyone have any ideas on what I can try now? Professional restore services are not an option 'here (no $$$)...
I posted this in the XP forum as well...
thanks!
Steve
I know the disk is physically good. I am booting with a Knoppix CD and it can read the drive. So great, I put in a USB drive to copy the contents of the failed hard drive to the USB and when I get to the Document and Settings directory of the personal folder, Knoppix reports "input/output error" So it appears to have some pointer issues.
Running the ntfsfix utility in Knoppix runs successfully but doesn't seem to address this error.
Anyone have any ideas on what I can try now? Professional restore services are not an option 'here (no $$$)...
I posted this in the XP forum as well...
thanks!
Steve