trying to remove a TN464F and add a TN767E

[dteal]

I'm trying to remove a TN464F and add a TN767E. Prior to removing the card I removed the card from the trunk group, deleted the signaling group and deleted the ds1. Then I installed the TN767E, created the ds1, created the signaling group. But, when I checked the status of the signaling group it was saying that it was 'out of service'. I tried busying out and releasing the board several times, but that didn't do anything. I have another TN767E in the PBX already and that seems to be using it's own d-channel fine.

PBX: Prologix G3csi v8

Is there something that I'm missing??? Please help. Thanks.

 

[tdaugirdas]

You probably need to re-post your question on the Avaya (Lucent): Definity Systems forum - rather than here. This forum is for Merlin systems.

Tom Daugirdas,
President
STCG, Inc.
stcg.com

 

[IPinIowa]

Did you set up your new 767e as the primary or secondary clock source?

 

[dteal]

I'm just using the clock on the other 767e. I'm not using it on the new 767e at all.