I am trying this venue to see if anyone out there has a similar Nortel environment that they might want to share tips and or advice/experiences with.
We have the following Nortel equipment:
CS1000M rls 4.5
Call Pilot Rls 4
CCMS Rls 6
CCMA Rls 6
CCMM Rls 6
CCT Rls 6
Witness call monitoring/recording Rls 7
We use primarily 39XX series phones but also have VOIP I2004 and a few odd balls here and there.
We are heavily trunked with PRI's and use SIP to a remote CS1000E/T config with a stand alone CCMS and Call Pilot
We also have remote users as teleworkers using the internet for connectivity.
If anyone has a similar set up or parts of this set up and would like to share some thoughts.......lemme kno!!!
We have the following Nortel equipment:
CS1000M rls 4.5
Call Pilot Rls 4
CCMS Rls 6
CCMA Rls 6
CCMM Rls 6
CCT Rls 6
Witness call monitoring/recording Rls 7
We use primarily 39XX series phones but also have VOIP I2004 and a few odd balls here and there.
We are heavily trunked with PRI's and use SIP to a remote CS1000E/T config with a stand alone CCMS and Call Pilot
We also have remote users as teleworkers using the internet for connectivity.
If anyone has a similar set up or parts of this set up and would like to share some thoughts.......lemme kno!!!