We just start to do close for Feb. Sales History process now shows December, Period 13 ???? We already closed year end and closed Jan month. What is the problem/solution?
There is a process that you have to run for period 1-11 or 12 if you have 13 periods. For the last month of the year, you would run the year end process. All these processes are doing is moving you down a defined calenday (OE Sales History Periods) which give you suggusted periods to post to. You should be able to go dirrectly to the OE Sales History Menu under OE Maintain Sales History Period and change the data accordingly to reflect the correct date.
You next step would be to validate the posted posted data, because it is possible that someone has now posted to the wrong year and period.
Lastly you would want to review your period end / year end procedures as to prevent this from happening again.
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