Trunk to Trunk transfers

[Nokarro]

Does anyone know if this is a problem ? Or a configuration issue ? I have an 2.1(15) IPO412 and IPO403 wth PRI conections.

Regards
Len

 

[IPGuru]

trunk to trunk transfers on ISDN lines should be no problem
Have you enabled the "Inhibit off Switch Calls" setting in System/Telephony?
this will prevent t-t transfers

 

[Nokarro]

Yes inhibit off-switch calls is enabled.

 

[IPGuru]

disable it & wou will be able to do trunk to trunk transfers.

 

[Nokarro]

IPGuru ,sorry but this bugs me as to why it is not working .. By disable you mean "no tick" in the box ?

 

[IPGuru]

yes remove the tick,
ticking the box will inhibit (prevent) externals diverts & transfers
if yopu are still having problems you will need to do a monitor trace on the ISDN to find out why the calls are failing

 

[VOiDDude]

Trunk to trunk transfers won't work on a pri if you setup yourself 2 outgoing calls and try to connect them.

 

[Nokarro]

It is a customer phoning in then the call is put on hold and transfered out on the same trunk again.

I logged the fault with Avaya and a TIER III engineer confirmed it on site ... I will keep you posted.