Hi all
We have encounter a problem.
this is the scenario:
when the caller called the pilot number, the call goes to operator. after that, the caller wants to transfer their call to 7xxx.
the 7xxx is forwarded to Mobile number/Direct line
1. caller called pilot number (operator answer call) operator and caller are engaged in a call
2.caller wants to transfer the call to 7xxx (caller is on hold) while operator is contacting 7xxx which is forwarded
to mobile/did's, operator is now engaged in a call, it's either mobile/did's.
after that the operator will begin to transfer the call. after transfer the call bounce again to operator(the caller and operator is engaged) then the forwarded number 7xxx is disconnect.
DIS-COSSU:COS,5; FOR LOCALS
H500: AMO COSSU STARTED
+------+-----------------+---------------+-----------------+
| COS | VOICE | FAX | DTE |
+------+-----------------+---------------+-----------------+
| 5 |> |
| | TA | NOCO | NOCO |
| | TSUID | NOTIE | NOTIE |
| | TNOTCR | | |
| | MB | | |
| | CFNR | | |
| | VCE | | |
| | FWDNWK | | |
| | TTT | | |
| | CFB | | |
| | FWDECA | | |
| | FWDEXT | | |
+------+-----------------+---------------+-----------------+
DIS-COSSU:COS,25; FOR DIGITAL TRUNKS
H500: AMO COSSU STARTED
+------+-----------------+---------------+-----------------+
| COS | VOICE | FAX | DTE |
+------+-----------------+---------------+-----------------+
| 25 |> |
| | TA | NOCO | NOCO |
| | TSUID | NOTIE | NOTIE |
| | TNOTCR | | |
| | CDRC | | |
| | CFNR | | |
| | VCE | | |
| | FWDNWK | | |
| | TTT | | |
| | CFB | | |
| | DSSKEY | | |
| | FWDECA | | |
| | FWDEXT | | |
+------+-----------------+---------------+-----------------+
DIS-TDCSU:1-1-1-1;
H500: AMO TDCSU STARTED
+------------------------ DIGITAL TRUNK (FORMAT=L) -------------------------+
| DEV = S2COD PEN = 1-01-001-1 TGRP = 245 |
|---------------------------------------------------------------------------|
| PROTVAR = ETSI INS = Y SRCHMODE = CIR |
| COTNO = 25 COPNO = 25 DPLN = 0 |
| ITR = 0 COS = 25 LCOSV = 1 |
| LCOSD = 1 CCT = DESTNO = 44 |
| SEGMENT = 8 DEDSCC = DEDSVC = NONE |
| FACILITY = DITIDX = SRTIDX = |
| TRTBL = GDTR SIDANI = N ATNTYP = CO |
| CBMATTR = NONE NWMUXTIM = 10 TCHARG = N |
| SUPPRESS = 0 DGTPR = 36 CHIMAP = N |
| ISDNIP = ISDNNP = |
| PNPL2P = PNPL1P = PNPAC = 9020 |
| TRACOUNT = 31 SATCOUNT = MANY NNO = 44 |
| ALARMNO = 2 FIDX = 1 CARRIER = 1 |
| ZONE = EMPTY COTX = 25 FWDX = 1 |
| DOMTYPE = DOMAINNO = TPROFNO = |
| INIGHT = CCHDL = |
| UUSCCX = 16 UUSCCY = 8 FNIDX = 1 |
| CLASSMRK = EC & G711 & G729AOPT SRCGRP = |
| TCCID = SECLEVEL = TRADITIO |
|---------------------------------------------------------------------------|
| BCNEG = N BCGR = 1 LWPAR = 1 |
| LWPP = 0 LWLT = 0 LWPS = 0 |
| LWR1 = 0 LWR2 = 0 |
| DMCALLWD = VNNO = |
| SVCDOM = |
| BCHAN = 1 && 30 |
| |
+---------------------------------------------------------------------------+
thanks
We have encounter a problem.
this is the scenario:
when the caller called the pilot number, the call goes to operator. after that, the caller wants to transfer their call to 7xxx.
the 7xxx is forwarded to Mobile number/Direct line
1. caller called pilot number (operator answer call) operator and caller are engaged in a call
2.caller wants to transfer the call to 7xxx (caller is on hold) while operator is contacting 7xxx which is forwarded
to mobile/did's, operator is now engaged in a call, it's either mobile/did's.
after that the operator will begin to transfer the call. after transfer the call bounce again to operator(the caller and operator is engaged) then the forwarded number 7xxx is disconnect.
DIS-COSSU:COS,5; FOR LOCALS
H500: AMO COSSU STARTED
+------+-----------------+---------------+-----------------+
| COS | VOICE | FAX | DTE |
+------+-----------------+---------------+-----------------+
| 5 |> |
| | TA | NOCO | NOCO |
| | TSUID | NOTIE | NOTIE |
| | TNOTCR | | |
| | MB | | |
| | CFNR | | |
| | VCE | | |
| | FWDNWK | | |
| | TTT | | |
| | CFB | | |
| | FWDECA | | |
| | FWDEXT | | |
+------+-----------------+---------------+-----------------+
DIS-COSSU:COS,25; FOR DIGITAL TRUNKS
H500: AMO COSSU STARTED
+------+-----------------+---------------+-----------------+
| COS | VOICE | FAX | DTE |
+------+-----------------+---------------+-----------------+
| 25 |> |
| | TA | NOCO | NOCO |
| | TSUID | NOTIE | NOTIE |
| | TNOTCR | | |
| | CDRC | | |
| | CFNR | | |
| | VCE | | |
| | FWDNWK | | |
| | TTT | | |
| | CFB | | |
| | DSSKEY | | |
| | FWDECA | | |
| | FWDEXT | | |
+------+-----------------+---------------+-----------------+
DIS-TDCSU:1-1-1-1;
H500: AMO TDCSU STARTED
+------------------------ DIGITAL TRUNK (FORMAT=L) -------------------------+
| DEV = S2COD PEN = 1-01-001-1 TGRP = 245 |
|---------------------------------------------------------------------------|
| PROTVAR = ETSI INS = Y SRCHMODE = CIR |
| COTNO = 25 COPNO = 25 DPLN = 0 |
| ITR = 0 COS = 25 LCOSV = 1 |
| LCOSD = 1 CCT = DESTNO = 44 |
| SEGMENT = 8 DEDSCC = DEDSVC = NONE |
| FACILITY = DITIDX = SRTIDX = |
| TRTBL = GDTR SIDANI = N ATNTYP = CO |
| CBMATTR = NONE NWMUXTIM = 10 TCHARG = N |
| SUPPRESS = 0 DGTPR = 36 CHIMAP = N |
| ISDNIP = ISDNNP = |
| PNPL2P = PNPL1P = PNPAC = 9020 |
| TRACOUNT = 31 SATCOUNT = MANY NNO = 44 |
| ALARMNO = 2 FIDX = 1 CARRIER = 1 |
| ZONE = EMPTY COTX = 25 FWDX = 1 |
| DOMTYPE = DOMAINNO = TPROFNO = |
| INIGHT = CCHDL = |
| UUSCCX = 16 UUSCCY = 8 FNIDX = 1 |
| CLASSMRK = EC & G711 & G729AOPT SRCGRP = |
| TCCID = SECLEVEL = TRADITIO |
|---------------------------------------------------------------------------|
| BCNEG = N BCGR = 1 LWPAR = 1 |
| LWPP = 0 LWLT = 0 LWPS = 0 |
| LWR1 = 0 LWR2 = 0 |
| DMCALLWD = VNNO = |
| SVCDOM = |
| BCHAN = 1 && 30 |
| |
+---------------------------------------------------------------------------+
thanks