Trunk-to-Trunk transfer out of AA 1

[cztech]

Merlin Messaging 3.0

Want to be able to press a selector code that will basically dial another number.

I figure I could set the selector code to transfer to an extension directly which is forwarded to this external number. I'd like to know of a better way.

Any ideas? Thanks in advance.

 

[jgideon]

If you have mlx sets, I would set up a 'phantom' on an adjunct number, forward the adjunct number, and set the selector to transfer to the adjunct.

 

[cztech]

jgideon - Yes they are MLX sets. An adjunct number - is this what I see defaulted to 7300 and up? How do I set this adjunct number to forward unconditionally to an external number? With a physical phone, I can setup a button that when enabled forwards to an external number, but an adjunct? I haven't dug into the manual yet, I'll have to research this tonight. Thanks much!

 

[jgideon]

I can't take all the credit... I'd figured it out before, but someone else documented it very nicely:
thread689-785217

Good luck!

 

[jgideon]

A couple of thoughts... don't use an extension that has an MFM in it, as the adjuct number belongs to the MFM.

 

[cztech]

Hey thanks very much. I'll be able to try this out on Monday.