trunk to trunk trans on centrex 1

[luv2ski]

ok got call ,link,make call,link..... then what tried everything ?????????????

ONLY 21 WEEKS TILL SKI SEASON STARTS

 

[Arr]

Make sure link at the CO is allowed, and link isn't restricted on the set.. Don't dial it too fast. I sometimes have to insert a pause after the first link. I've also found that the Telco will tell me the service is on the line when it really isn't. If it doesn't work manually the Telco has messed up.

Once had a customer where it took three months to get the Telco ot acually get it working... buggers would never call me back with a repair completion notice.

Cheers
PhM

 

[jgideon]

if the 'link' works as expected (call in progress, link, hear dialtone, dial 2nd call, link puts everybody together), then all you have to do is 'rls' and hangup. If the two other parties stay connected, then call transfer on the trunk is active... if they get disconnected, then you've only got CO based '3 way calling'.

 

[Arr]

CO based 3 way calling will work exactly like centrex transfer. Both lines will clear from the KSU.

Pat what's happening?

PhM

 

[jgideon]

CO Based 3-way calling would requrire the one trunk on the system to be kept 'up'. Once the norstar disconnects, both outside parties would be disconnected

 

[luv2ski]

i disconnect from call and i lose the transfer..i tried call,link,call,link,disconnect and we all disconnect..it should leave the 2 up on a transfer but doesnt..i tried call,link,call,disconnect...i tried call,link,call,link ,link...lost 2nd caller

ONLY 21 WEEKS TILL SKI SEASON STARTS

 

[bkrike]

maybe try changing the link timer under system programming?

 

[bkrike]

I also found in the manual that the default is 600ms, but Centrex typically requires you to change it to 400ms. Have you tried any different settings?

 

[luv2ski]

you know i would try if the conf feature did not work ...so i am going with its a telco issue

ONLY 21 WEEKS TILL SKI SEASON STARTS

 

[jgideon]

Still sounds to me like you've got 3way instead of transfer. (since the two outside are disconnected when you hang up). I agree with the 'telco issue' assesment. Good luck!

 

[BerettaMan]

do feature * 0 and check to see if its a trasfer key or conferance key or link key. Feature * 3, hit button, then feature 71 for link key. Hope this helps.

 

[BerettaMan]

LOL!! Hey coworker! From reading your other posts I realized who you are! It sure is a small world. I'll give you a hint. We try to help out "Naughty Techs" when they get in trouble! ROTFL!!

 

[luv2ski]

who me

ONLY 21 WEEKS TILL SKI SEASON STARTS

 

[Arr]

So what was the solution here?

PhM

 

[luv2ski]

left with customer for telco...large project for fleet bank probaly will never see them again

ONLY 21 WEEKS TILL SKI SEASON STARTS

 

[luv2ski]

who is beretta man ???????

ONLY 21 WEEKS TILL SKI SEASON STARTS