Dear experts,
one of our customer requests to make the trunk to trunk connection between the outbound call and the IDD call. The attendant made a trunk call and used the conference or call transfer to a IDD card (mobile no.) unsuccessfully. In CDB:
DITI YES
TRNX YES
EXTT YES
FTOP FRES
Should I change the FTOP to FTLY?
Please advise.
one of our customer requests to make the trunk to trunk connection between the outbound call and the IDD call. The attendant made a trunk call and used the conference or call transfer to a IDD card (mobile no.) unsuccessfully. In CDB:
DITI YES
TRNX YES
EXTT YES
FTOP FRES
Should I change the FTOP to FTLY?
Please advise.