Trunk Selection (DS1) Problems 1

[sjw3140]

Hi.

If we take an extension (2000) and dial an access code for our International VPN, it will seize Trunk-3 on 01A01 and call will go through to extension on the U.S.

If we take extension (3000) and dial same access code for the International VPN, it will seize Trunk-28 on 02A02 and call will fail !!!

If we try call from extension (2000) again it follows same pattern, going from same DS1.

We cannot see how you can program by extension what DS1 it will use to process calls, when the access code is the same.

I know you can block COR to COR but we have nothing like this set-up.

Any ideas ?

Regards

Steve.

 

[4merAvaya]

The Definity will try to use a trunk in the same port-network as the station to minimize usage on the fiber link between the cabinets. Since you have more than 1 T-1 circuit for access to the VPN (01A01 & 02A02), I would busy out the 01A01 board (when it's idle) and see is Ext. 2000 can complete over the 02A02 circuit.

Kevin