amlancaster
Technical User
Hi, We have a VIP Speakeasy system here and when a call is made into it, it will take an incoming trunk then if a caller choose to dial out from the system it will use an outgoing trunk. All the time the outgoing call is in progress the it holds the incoming and outgoing trunk. On the outgoing trunk main group on the DX (v6.3) I have been told I can do a optimisation request which will drop the outgoing trunk once the call is established. Can anyone tell me how I can do this? I have worked on DX's for 5 years and not come across this yet. Here is an example of how two trunks would be used.
DX --> Voicemail System --> DX --> Mitel 3300
The DX to the Voicemail System is connected via DPNSS and the DX is connected to the Mitel 3300 via DPNSS.
DX --> Voicemail System --> DX --> Mitel 3300
The DX to the Voicemail System is connected via DPNSS and the DX is connected to the Mitel 3300 via DPNSS.