Trunk group select

[Supernova99]

You can do this using a route list and then use a COR to barr the fax machine from using the first choice

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[wireman50]

Route list I get, but how do I use a COR to bar the first route? (I have to admit to still being confused by COR; always left it at default and the help is not much help).

 

[wireman50]

Hmmm, am I right in thinking to do it this way I would have to let all other extension use the route list in ARS and then bar it the other way for all the other extensions?

Only the fax machine needs access to trunk group 2 (and never trunk group 1)and all the other extensions should never use trunk group 2 (only ever trunk group1).

 

[Supernova99]

If you require a simple solution it would be to have 2 COR groups

1st COR group has the extn COR's NOT allowed (barred) to use Route(s) that have trunk group 1
In the COR group you would only have the COR's Barred e.g. 1-4
So COR 1-4 will be barred but 5-64 will be allowed
(A simple rule is if you are in the group you are barred)
2nd COR group has the extn COR's that are allowed to use route(s) that have trunk group 2

Each of the the routes that have the trunk groups also have a COR field so you add the COR Group number 1 or 2

Once you have given your extns an appropriate COR you can then use the route list so that the first route will be barred but the second will be allowed.

It is quite complicated if you are a beginner with ARS but after a while it does make perfect sense!



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[wireman50]

So, is this correct:
All Trunk groups have a COR of 5 at present and all my extensions have a COR group of 1 which just has 5 in it; therefore they can access any trunkgroup that is set to 5. So any extension can only use whatever is set in this COR and anything else 1 to 4 and 6 to 64 is barred?

I then set one of the trunk group to COR to 6 (for fax machine use.

Then I program an unused COR (say 10 in this case) to 5 (so it will work as at present since the group only has lines 1-6 in it)
then another (Say 11) to 6.

I then make my fax machine extension to have a COR of 11 and all the other extensions to COR 10

Will that work?

 

[wireman50]

ah, gthe trunk routes...

so I set say route list 1 to go to trunk group 1 first and trunk group 2 second and given the programming above set my ARS to use route list 1 rather than route (as at present) then any extn. with a COR of 10 will be barred from using route 2 as it has a COR of 6 and vice versa COR of 11 will be barred from using the group 1 because it hasd a %OR of 5?

i.e. I only need one route list?

 

[Supernova99]

The COR on a trunk route is the COR Group so if your route has COR 5 then this is COR group 5

If COR Group 5 does not have anything in it then everything is allowed.
Remember if you are in the group you are barred.

So if COR group 1 has 5 in it then any extn you give COR 5 to, will be barred from any trunk route that has a COR group of 1

If you are using COR group 5 on the Trunk route for your extns put the FAX COR say 11 in COR group 5 and it will be barred.

You can then give your FAX trunks a COR group of 6
In COR group 6 add 1-10,12-64
This will then BARR extns (1) but allow FAX as it is using COR 11


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[wireman50]

In COR groups programming:

COR 1 is set to 5

Cor 5 is set to 1-64.

COR of extensions is set to 1

Cor of lines is set to 5

Sorry if I am being thick here but from your above the lines would not be able to access anything in COR groups 1 - 64?

 

[Supernova99]

Yes that would be correct
Are your outgoing digits using a different route?
perhaps a catch all route 9 followed by anything

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[wireman50]

route 1 is TDM trunk group 4 cor 1 dm 1 4 digits before out

ARS is

Digits Dialed Number of Digits to Follow Termination Type Termination Number
9 8 Route 1
90 10 Route 1
900 Unknown Route 1
908 Unknown Route 1
999 0 Route 4

I guess I'm too tired for this and maybe it would be better approached tomorrow after a nights sleep. Thanks for your help so far though.

 

[Supernova99]

OK so COR 1 will only BARR any extn with a COR of 5

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[wireman50]

so to reprise this then:

Cor 1 will barr any extension with a cor 5 because COR 1 contains just the 5.

So I can simply stop the fax making any calls on route 1 by giving it a COR of 5?

Can I then make COR 5 access the other group of lines (which will have a COR of 6)? or is it not that simple? As you can see I am having difficulty getting my head round this..

 

[wireman50]

but my lg 1 has COR of 5 why isn't that barred?

 

[wireman50]

I think I've got it.

Trunk groups don't have COR so thats whats thrown me.

I need to set this.

Line group 1 and line group 2.

LG1 to all extensions except fax and LG 2to fax but no other.

So I set a COR of 10 which allows everything and Cor 11 which allows everything

I then set a route list with LG 1 and then 2.

I give route 1 a COR of 1

I give route 2 a COR of 2


I leave route 1 as is set up with COR 1 and make COR 1 to have 1-10 and 12-64 in it (to allow COR 11 to have access)

I also have to set up route 2 to use LG 2 and allocate it a cor of say 2 and give taht 1-9 and 11-64 to allow COR 10 access)

I then allocate all extensions except the fax with COR 11 (allow everything)

and the Fax with a COR 10 (allow everything)

is that correct?