Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Trunk Calls failing CRM/CIM ;15;*94*F#

Status
Not open for further replies.

_Amnesiac_

Systems Engineer
Oct 15, 2019
2
GB
Hi Guys,

I have an odd issue with a UK ISDN 30 Circuit.
I have inbound calls & I can make outgoing calls using individual trunk FAC
Issue is that I am unable to dial using trunk group with ARS
I have programmed simple ARS 9 Unknown trunk group 1 COR 1
Digit mod absorb 0, The trunks need me to send the 9 as they are BT Featureline (supposedly)

When I try to dial I get error on the IP Phone display when I punch in the last digit.
I have done numerous CCS traces and they all end with the call failing with the following CRM/CIM ;15;*94*F#
Failed call
17:17:02 RO7001 DPN 2B SSRM_I *58*CL*E*1*6030*A0010185*A#*58*C4*4*1#901#########
17:17:04 RI7001 DPN 8 CRM/CIM ;15;*94*F#

Complete call with Individual trunk FAC
17:16:49 RO7001 DPN 28 SSRM_I *58*CL*E*1*6030*A0010183*A#*58*C4*4*1#901#########
17:16:52 RI7001 DPN C NIM *98*58A;Cc#
17:16:52 RI7001 DPN 7 NIM *51*3#
17:16:53 RI7001 DPN 12 NAM *3#*167*6033*0*0#
17:16:55 RI7001 DPN 1 CCM
17:16:59 RO7001 DPN 2 CRM/CIM ;30;
17:16:59 RI7001 DPN 2 CRM/CIM ;30;

System is a Cluster and the IP phone I am testing from is configured on the Mitel with the Trunks
Version 8.0 SP3 (14.0.3.51)

I am thinking that maybe the Mitel is trying to send something down the trunk that trunk doesnt know what to do with.
I have seen this sort of problem before & enabling Name Suppression on outgoing Trunk Call on the COS solved but not this time


Thanks :D





 
Hi,

Sorted this issue.
Changed 'Inhibit sending Mitel Specific Info' in Digital LinkDescriptor, to Yes

Thanks
Mark
 
Thanks for updating. Hopefully this could help someone else in the future.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top