trouble sending Voicemail to another extension.- ipo-9.0.

[alamtnman]

when customer has a voice mail in their billing Group voice-mail or any group voicemail and they try to copy/send it to another extension not in the group the message goes, it shows the proper time and length but when the extension tries to play the message there is no audio or just a couple of seconds of audio then nothing.
I verified the voice-mail was set to ip office -( not unity)
I upgraded the system from 9.0.2.0 to the new release 9.0.5.0 build 941
but the issue is still occurring.
Any Idea's or any setting I can Check.

Thanks in Advance.



T.R.
RCDD

there may not be any stupid questions
but their is a bunch of inquizative idiots
(myself included at times)

 

[Westi]

I guess we are talking about embedded voicemail?
you could try and re-reate the SD card. If that doesn't help the SD card may be defective but unlikely as then it would probably not work at all.


btw the word for your signature (funny and I like it) should be inquisitive

Joe W.

FHandw, ACSS (SME), ACIS (SME)


ôThis is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter