Trouble printing a pdf file

[chaya770]

I have been emailing a pdf file (which was exported as a pdf file from Quark 7 for Windows) to someone. This is what he says:

"The page that does come out, has only two and a half columns printed and then another page brings up the balance of the first page. No other pages then are printed. Even this first page takes a good 15-20 minutes to finally come out. In addition, it takes about 15 minutes to actually download your file into my desktop."

He is able to download and print a file which was exported as a pdf file from Quark 6 for Mac with no problem.

What could be the problem?

 

[BionicJohn]

See if this Adobe Tech Doc helps:
Troubleshoot printing problems (Acrobat 7.0, Acrobat 3D on Windows)


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