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TrendMicro ScanMail RealTimeScan service stops

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InfoSeek2k2

InfoSeek2k2

Technical User
Nov 26, 2002
5
US
Hi,

I use "TREND MICRO's ScanMail for Microsoft Exchange 6.2" for our Exchange 2000. It has 4 services installed .. ScanMail_MailAction, ScanMail_Monitor, ScanMail_RealTimeScan and ScanMail_Web services.

Everyday at about 2.15 AM the "ScanMail_RealTimeScan" service stops and though in service recovery i've the all 3 failure options set to "Restart the service" it doesnt do that. The RealTimeScan has dependent services (ScanMail_MailAction and ScanMail_Web), but surprisingly these dependent services doesnt stop.

Not sure what the problem is... Can someone please help me as everyday we need to start these services manually.

Thanks in advance.
InfoSeek
 
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