Transparent PSD dosen't want to print

[Mechel]

I work on pc ID CS, I imported a transparent psd file into ID onto another picture, and it comes up "Adobe print engine failed to print due to unknown error", now I then moved away the PSD from the other picture and both printed beautifully, now I don't understand what's going on here, I'm losing my mind, I tried it with other transparent PSD's and same thing, any clue?

Thanx in advance but plase fast before I'm going to bust

 

[BodesMan]

Check out the thread in this Forum called "Print Errors" someone posted a similair question maybe this might help. It was posted by rachred - -last post was 11/17

thread818-944533

info@prepress-online.com

http://www.prepress-online.com

"Tell'em we're comin', and hell's comin' with us.

 

[Mechel]

Actually I looked at tha thread and it really didn't help me at all, actually I tried to print that file from aanother computer and it did go, would you tell me that I have some settings wrong? I unistalled ID and reinstalled it, no help.

Any suggestions? PLEASE! PLEASE!

 

[Genimuse]

If it worked from one computer and not another, both printing to the same printer, then it's extremely likely that there are different printer drivers on the two computers.

 

[Mechel]

Thanx Genimuse Sorry but everything is connected on 1 network and to 1 printer. I also tried it from ID 2 and the same problem occured, my God please somebody help me! help me!

 

[Genimuse]

Right, but the printer driver ID is using is on the individual computer, not on the printer or the network. Are you on Mac or Windows?

 

[Mechel]

I'm on windows, and everybody has the same printer driver, it's a Lexmark W820 PS3

 

[Genimuse]

I suggest uninstalling the printer from the problematic computer and then reinstalling it, then.