Translate pstn calls to DDI to another internal number

[stevedb55]

Hi All,

I want to setup a translation on CCM4.1 so that all calls from pstn to ext 12345 get sent to 54321, any ideas how to do this, voice gateway is mgcp.
I'm sure its simple, but struggling to figure it out....

Thanks

 

[iptuser]

1. create a Parttion A

2. In the CSS of the GW only assign the new Parttion A to it

3. In the translation pattern create your DDI`s numbers and at the bottom of the page insert the translated number- I think MASK
4. The CSS of the Translation should contain the partitions of your phones

If it is only some DDI`s tyen create anoterh TP as above but create it as XXXX- the number of diguts for your system but this timE do not use thE Mask

 

[Iwontremember]

why not just make a cti rp and forward the number there?

Hope this helps.

 

[stevedb55]

Thanks, the issue is that this number should not receive calls from PSTN but should be reachable internally, so I only want to redirect calls coming into it from the pstn, if internal callers dial 12345 I them to reach the number as normal but if anyone from outside calls into it, I want them to be redirected to 54321 - hope this makes sense! I have a large number of DDI's which need to be reachable from the PSTN, just want to treat this one number differently (ie redirect elsewhere without calling the original dialled number - 12345)

Regards

 

[pndscm]

I would use a mixture of both answers above. Create new Partition and put it in your Gateway_CSS. Then build a CTI_RP with the number 12345 in the new partition. Then CFWD ALL the CTI RP to 54321 with a CSS that can reach the partition ot 54321.

Internal people will still be able to dial 12345 directly because they don't have access to the new 12345/New_PT CTI RP but calls from the Gateway will reach 54321 because it's CSS HAS got access to the new 12345/New_PT CTI RP.

 

[stevedb55]

Thanks guys for the assistance, much appreciated!