Hi
I have an issue with external calls being transfered and the way they presented.
Scenario is caller dials in and is answered. The call is then to be transfered to another extension using blind transfer i.e. not announcing the call. However the call is then for some reason treated as an internal call (diaplay shows internal number rather then external) which is causing a problem as the CFWD busy and CFWD no answer for external calls on the recieving extension do not apply.
have configured gateways to treat as off net calls and im using 4.1.3 sr4d
Anybody got suggestions to solve this?
I have an issue with external calls being transfered and the way they presented.
Scenario is caller dials in and is answered. The call is then to be transfered to another extension using blind transfer i.e. not announcing the call. However the call is then for some reason treated as an internal call (diaplay shows internal number rather then external) which is causing a problem as the CFWD busy and CFWD no answer for external calls on the recieving extension do not apply.
have configured gateways to treat as off net calls and im using 4.1.3 sr4d
Anybody got suggestions to solve this?
