Transferring calls to external numbers from DNs in a hunt group

[Fras777]

i have 4 DNs in a hunt group. I am unable to make or transfer call to an external number from any of the DNs in the group. The call would just disconnect. i can successfully transfer to other DNs. Any ideas on how to fix this?

 

[Firebird Scrambler]

You need to have CLS = CFXA on the extensions to allow them to externally forward a call.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

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[telklass]

Hi , Is that work for you ?

Having the same issue -

Please post your experience.

Thanks !

 

[bignose21]

Also if the original call was from external you will need the trunk to trunk transfer setting up in NET_DATA