Transferring calls on networked system???

[clusterchuck]

3 Norstar 6.1's connected by PRI's. All Norstars have copper lines. I can transfer incomming calls fine. However if I MAKE a call out and then try to transfer it to a remote node it doesn't work. Any idea why??

 

[luv2ski]

i believe you can only transfer a incomming call

Pat Guido
NEXTIRAONE
Pat.guido@nextiraone.com

Formerly Nextira, formerly Williams Communications, formerly Wiltel, formerly Nortel networks, formerly Northern Telecom, formerly, Nynex meridian systems formerly Northern Telecom.

 

[hawks]

Incomming calls only, you might be able to try the conference feature

 

[Roldan]

Yes, you can only transfer calls outside of a Norstar if the call came into the Norstar. For calls that were made from the Norstar you have to use the Conference feature to simulate a transfer.

 

[clusterchuck]

You can transfer calls using the Transfer button too.