Transfering to a Hunt group from a CCR Tree 1

[GeorgeCunningham]

I have a MICS with a flash talk 4 port attached. I set up the Flash talk CCR tree to auto answer and provide options for the user to select. On several options I transfer to a Hunt group using the hunt group extension for example 707. This rings the hunt group. I have it set up to ring all phones in the hunt group at the same time. I wanted the hunt group to then transfer to another hunt group or voicemail after a certain number of rings went unanswered. If I dial the hunt group extension from a hand set it works fine, but when the CCR transfers to the hunt group it will pull the caller back into the CCR tree after about 20 Sec, and repeat the main menu. Can anyone help me solve the problem?

Thanks
George Cunningham

 

[DueE]

In the MICS programming, check the 'transfer callback" parameter in System programming/Feature settings. If it is set to 4, change it to 12.
DueE