transfered calls to CallPilot dropping

[voip64]

When calls are transfered to a mailbox from the attendant or via an application in Pilot the caller hears part of the called party's greeting then is disconnected. This only occurs on incoming calls. Pilot is 5.041 with the latest PEP's.

 

[stsguy]

does this happen all the time

 

[voip64]

since I reflashed the DSP's via the config wizard and reinstalling the languages Sunday morning, we have had only one complaint. High maintanence customer.

 

[stsguy]

was it 1 call or several calls to the same user

 

[voip64]

one call. Actually, on Friday there were no trouble reports. I believe flashing the DSP's worked.

 

[voip64]

problem has reoccured but with less frequency. Any ideas

 

[telebub]

Probably a bad channel. During slow traffic time, you might be able to hammer test calls to determine what channel(s) you hit when it fails. Then you can disable that channel or replace hardware to fix it.

War Eagle!
Lions Baseball '09!

 

[strmwalker]

can you post the peps that are installed on the server?
i know you said the latest peps but lets look them
any how.

no problems only solutions

strmwalker